LEGAL REFERENCE

Your Privacy Comes First at amanplay

We handle your account details, payment information and personal data with the same care you'd expect from a brand built for Indonesia. This policy explains exactly how we...

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amanplay Your Privacy Comes First at amanplay

How We Protect Your Information

amanplay collects personal information — your name, email, phone number and payment details — only to set up your account, process transactions and keep your lobby experience secure. We use encryption for all payment data tied to DANA, OVO, GoPay and QRIS. Your information stays within our systems and is never sold to third parties. We comply with data protection standards in

supported regions and retain your data only as long as your account remains active or as required by local law.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours.
Account Settings Update your personal details, communication preferences and data sharing choices directly from your account dashboard anytime.
Data Requests Request a copy of your personal data or ask us to delete your account. Submit requests through your account or email us directly.
REVIEW SIGNALS

Why You Can Trust Our Privacy Approach

Encrypted Transactions

Every payment through DANA, OVO, GoPay and QRIS is encrypted end-to-end. Your financial details never travel unprotected across our network.

No Third-Party Sales

We don't sell your name, email or account history to advertisers, data brokers or other platforms. Your information stays yours.

Regular Security Audits

Our systems are tested regularly for vulnerabilities. We update our security protocols as threats evolve to keep your account safe.

Clear Data Retention

We keep your data only while you're an active player or as local law requires. Once you close your account, we delete it on schedule.

Transparent Cookies

We use cookies to remember your preferences and keep you logged in. You can manage cookie settings in your browser anytime.

Compliance with Local Law

Our privacy practices align with data protection standards in supported Indonesian regions. We update this policy when regulations change.

How Our Privacy Policy Stacks Up

Data Minimalism
We ask for only what we need to run your account and process payments. No unnecessary fields, no hidden data collection.
Payment Method Clarity
DANA, OVO, GoPay and QRIS details are handled separately from your profile. Payment processors never see your full account history.
User Control
You can update your information, change communication settings and request data deletion without jumping through hoops.
Breach Response
If we detect unauthorized access, we notify affected accounts immediately and guide you through account recovery steps.
No Tracking Across Sites
We don't follow you around the web with ads or retargeting pixels. Your amanplay activity stays on amanplay.
Plain Language
This policy is written in straightforward English, not legal jargon. You should understand exactly what we do with your data.
Annual Review
We review and update this policy every year to reflect new features, payment methods and changes in local data protection law.
SERVICE CONTEXT

What Defines Our Privacy Standards

Account Verification We verify your identity once during signup to prevent fraud...
Session Security Your login session expires after inactivity. You'll need to sign...
Payment Isolation DANA, OVO, GoPay and QRIS credentials are never stored on...
Audit Logs We keep records of login attempts, account changes and withdrawals...
Two-Factor Options Enable SMS or email verification for extra security. Two-factor authentication...
Transparent Updates When we change this policy, we notify you by email...

Privacy Questions Answered

We retain your data for 90 days after account closure to handle any pending disputes or refunds. After that, we delete it permanently unless local law requires longer retention.

Yes. Go to your account settings and select 'Download My Data' or email [email protected]. We'll send you a file with all information we hold within 7 days.

No. Payment details are processed through secure third-party gateways and never stored on our systems. We only keep a transaction reference for your records.

We notify you immediately by email and SMS. We'll guide you through account recovery, password reset and any steps needed to protect your funds.

We never sell your personal information. We only share data with payment processors and legal authorities when required by law in supported regions.

Click 'Unsubscribe' at the bottom of any email, or go to your account settings and toggle off promotional communications. You'll still receive account alerts.

Our core privacy practices are consistent globally. However, we adjust wording for local data protection laws in supported regions like Indonesia.